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Status	Accident investigation report completed and information captured
Date	Wednesday 17 April 1991
Time	c. 12:40 LT
Type	Airbus A320-211
Operator	British Airways
Registration	G-BUSJ
MSN	109
Year of manufature	1990
Engines	CFMI CFM56-5A1
Crew	Fatalities: 0 / Occupants:
Passengers	Fatalities: 0 / Occupants:
Total occupants	Fatalities: 0 / Occupants: 23
Aircraft damage	Substantial
Location	London-Heathrow Airport (LHR/EGLL) United Kingdom
Phase	Standing
Nature	Passenger - Scheduled
Departure Airport	London-Heathrow Airport (LHR/EGLL)
Destination Airport
Narrative	A lorry with a high-lift platform was being used to pre-load a passenger in a wheel-chair via the forward right doorway into the aircraft cabin. The aircraft door was fully opened, which situated it outside the fuselage next to the doorway. After positioning the vehicle on the tarmac adjacent to the doorway and stabilising it on its integral jacks, the lift commenced, with the driver remaining in the vehicle driving cab and with a second operator on the platform with the passenger. The platform failed to stop at the correct height and its railing contacted the lower edge of the door, but the lift continued. This caused the front of the aircraft to rise until the door hinge bracket broke, scraping the adjacent fuselage and leaving the door suspended by cables. No injuries resulted. The aircraft was removed from service for repair.

Date/time	Contributor	Updates
22-Jun-2025 16:29	Justanormalperson	Added
22-Jun-2025 16:38	Justanormalperson	Updated [Accident report]

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