| Status |  Accident investigation report completed and information captured |
| Date | Friday 25 November 1994 |
| Time | c. 17:47 LT |
| Type |
 Airbus A320-211 |
| Operator | British Airways |
| Registration | G-BUSG |
| MSN | 039 |
| Year of manufature | 1989 |
| Engines | CFMI CFM56-5A1 |
| Crew | Fatalities: 0 / Occupants: |
| Passengers | Fatalities: 0 / Occupants: |
| Total occupants | Fatalities: 0 / Occupants: |
| Aircraft damage | Minor |
| Location | London-Heathrow Airport (LHR/EGLL)  United Kingdom
|
| Phase | Pushback / towing |
| Nature | Passenger - Scheduled |
| Departure Airport | London-Heathrow Airport (LHR/EGLL) |
| Destination Airport | |
| Narrative | Having obtained pushback clearance and ensured that all doors were closed, the commander informed the ground engineer that he was ready for the push. The tug driver saw the passenger jetty start to retract from the aircraft and heard the bell that indicates that the jetty is in motion. Having satisfied himself that the aircraft's path was unobstructed, the tug driver started to push the aircraft away from the stand. After the aircraft had moved about five feet, the tug driver glanced to his right and noticed that the jetty had stopped moving a short distance from the aircraft. He immediately stopped the push and saw some plastic fragments fall from the area around the aircraft door which was now open. He left his tug and observed that the open aircraft door had made contact with the end of the jetty. The aircraft door had been opened after the start of the push to allow the boarding of some late passengers. During the pushback and before the first engine is started, the door warning system on the flight deck is inhibited. |
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